|
| |
| In
endeavouring to ensure the quality
and reliability of our products,
we are committed to providing
our customers with technical advice
and assistance. Customers can
access to either our technical
or sales and marketing teams through
email, telephone. |
| |
| Warranties
and Repairs |
| Warranties |
| EM
Solutions' product is warranted
against defects in materials and
workmanship for a period of twenty-four
(24) months from the date of shipment.
Repairs performed by EM Solutions
are guaranteed against defects
for a period of ninety (90) days
after date of shipment. During
the warranty period, defective
product will be replaced or repaired
at our discretion. Warrantities
shall not apply to defects resulting
from improper or inadequate maintenance
by the customer, unauthorised
modification or misuse and operation
outside the environment specifications
for the product or improper site
preparation or maintenance. |
| |
| Repairs |
| For
warranty service or repair, the
product must be returned to EM
Solutions' Brisbane Office. |
| |
| Our
Commitment |
| EM
Solutions shall endeavour to despatch
from our Brisbane office, all
repairs which do not require the
purchase of parts or repair by
a third party within 14 days of
receipt of module. A Fault Report
shall be issued with every repair. |
| |
| Codan
Support |
| |
| EM
Solutions offer product support
for the following CODAN (MITEC)
equipment. Support includes repairs
application advice and system
troubleshooting. |
| |
| SKYLINK
9000 |
Receivers
Satcom Frequency Converters, Beacon
Video Links Microlink, Nanolink,
SAVIL Minaman E1 and Video Links
Tallaringa Outside Broadcast products
(OB Links)
U-Link E1 Links |
| |
| For
assistance please contact EM Solutions'
customer service via email or
telephone: +61 7 3392
6700 |
